Issues

  • Invisible Cursor Fix

    February 13, 2019

    Enabling Mouse Keys Can Fix A Missing or Invisible Cursor

  • Black Screen When Streaming From Linux Client - Fix

    February 13, 2019

    Installing chromium-codecs-ffmpeg-extra can fix a black screen when streaming from a linux client

  • Conflicts with applications or servers using port 443

    January 31, 2019

    If you find that Rainway conflicts with software running on your computer like a web server or VMWare, you can disable it’s port 443 bind by toggling off “Default Port” in the Network settings.

  • Unable to Connect Outside the Home.

    January 31, 2019

    This can be a tricky one, some ISP’s may be very restrictive in the connections they allow outside your internal network. We do a lot of the heavy lifting for you, however it may not always work as intended given the nature of the internet.

  • Non-Steam game thumbnail won't show up or is inaccurate

    January 31, 2019

    If a game doesn’t come from a service like Steam or Blizzard then Rainway retrieves the title and thumbnail, also known as metadata, from a databases such as IGDB and MobyGames.

  • Blank UI on startup

    January 31, 2019

    This issue can be caused by certain systems not being compatabile with our UI hardware accleration. Right click on the Rainway tray icon and select “Disable Hardware Accleration”

  • Hardware Acceleration

    January 31, 2019

    Have you tried just about everything and the Rainway stream has a low frame rate or high amounts of latency on your remote computer? You should ensure your browser is hardware accelerated! This is key to ensuring Rainway can be streamed smoothly on your remote device. Checking is easy!

  • Chrome on Android does not detect my controller

    January 31, 2019

    Using Rainway through Chrome on Android has a bug, where Rainway can not detect controllers being used with the device. To work around this you can use Android Firefox or Android Opera instead. You can also try Chrome Canary.

  • Rainway Bug Tracker

    January 31, 2019

    Rainway Bug Tracker

  • Does Rainway have an auto updater or do we have to manually update?

    January 31, 2019

    Rainway automatically checks for updates. Restarting Rainway will always result in an available update being applied.

  • Poor performance while playing via laptops.

    January 31, 2019

    When using a laptop to access the Rainway client if you begin to experience performance issues, please attach your laptop to AC power as Windows power settings can throttle performance.

  • What is the shortcut for the new server side overlay?

    January 31, 2019

    To access our new server side overlay, you need to enable it manually from the settings file. From there, “ShowOverlay” has to be set to ‘true’